Privacy Policy
At Findoo (findoobusiness.com), we respect your privacy and are committed to protecting the personal data and commercial information you share with us.
1. Information We Collect
- User Account Information: When you register on Findoo, we collect your name, email address, contact telephone number, and authentication details.
- Business Listing Details: Information submitted for public directory display, including business name, physical address, business phone, category, description, opening hours, photos, and price lists.
- Inquiries & Communications: Details submitted through consumer inquiry forms or customer support requests.
- Device & Usage Data: Technical logs including IP address, browser type, operating system, pages visited, and approximate geolocation (when location services are granted to find nearby services).
2. How We Use Your Information
- To publish, verify, and promote your business listing across the directory.
- To forward verified customer inquiries and leads directly to listed business owners.
- To process subscription payments, generate invoices, and manage membership upgrades.
- To improve site security, monitor platform liveliness, and prevent fraudulent listings.
3. Payment Security & Financial Data Protection
We do not store, view, or process your sensitive financial data (such as credit card numbers, CVVs, debit card PINs, or net banking credentials) on our servers. All subscription payments are processed directly through certified, PCI-DSS compliant payment gateways (such as PayU / PhonePe) using industry-standard 256-bit SSL encryption.
4. Cookies & Tracking Technologies
- We utilize essential session cookies to remember your authenticated login state and selected city preference.
- We may use standard analytical cookies (such as Google Analytics) to aggregate anonymous website traffic and optimize navigation experience. You may configure your browser to disable cookies at any time.
5. Information Sharing & Third Parties
- Public Directory Display: Information you voluntarily submit for your business listing is publicly accessible to users searching the directory.
- No Sale of Data: We never sell, rent, or trade your personal email address or telephone number to external marketing agencies.
- Legal Compliance: We may disclose information if required by law, subpoena, or government authority to protect the rights, property, and safety of our users.
6. Data Security & User Rights
- We enforce strict technical and organizational measures to safeguard your information against unauthorized access, loss, or alteration.
- You have the right to access, update, correct, or request deletion of your account and listing data at any time via your User Dashboard or by contacting our team.
Grievance & Privacy Officer
In accordance with the Information Technology Act and rules made thereunder, questions or concerns regarding privacy practices can be directed to our Grievance Officer:
- Email: support@findoobusiness.com
- Helpline: +91 98765 43210 (Mon–Sat, 9:30 AM – 7:00 PM IST)
- Office Address: Findoo Business Directory, Freeganj, Ujjain, Madhya Pradesh - 456010, India